Shipping Policy

 

Processing time

 

All of our items are made to order.

Orders are typically processed within 2–5 business days before they are shipped.

This allows time for printing, quality checks, and packaging.

During busy periods, processing may take slightly longer.

 

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Shipping times

 

Estimated delivery times after dispatch:

 United Kingdom: 4–8 business days

 Europe: 4–11 business days

 International: 8-21 business days

Please note these are estimates and may vary due to postal delays, customs, or peak seasons.

 

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Tracking

 

Once your order has been shipped, you will receive an email with your tracking number.

 

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Shipping costs

 

Shipping costs are calculated at checkout based on your location and the items in your order.

 

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Multiple items

 

As our products are fulfilled by our production partner, items in the same order may arrive in separate packages.

 

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Customs and import taxes

 

For international orders, customers are responsible for any customs fees, import duties, or taxes that may apply.

 

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Incorrect addresses

 

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to an incorrect address provided by the customer.

 

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Lost or delayed orders

 

If your order has not arrived within the expected timeframe, please contact us and we will investigate with the courier.

 

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A gentle note

 

Each item is produced especially for you, inspired by the beauty of the Haramain.

We truly appreciate your patience while your order is being prepared. We are dedicated to ensuring your sacred keepsakes arrive safely. If you have any questions about the status of your order or the shipping process, our team is always here to help at support@taibagoods.com